Frequently Asked Questions: LaL Skincare
Do LaL Skincare products contain preservatives?
Quite simply –NO!
All LaL Skincare products are made using only the finest natural, organic ingredients and to optimise their freshness they are freshly handmade to order, therefore I feel it is unnecessary to add synthetic chemicals to prolong the shelf life of a natural product.
Here are a few simple guidelines for you to follow to help preserve your products at home.
- To avoid cross contamination always make sure your hands are clean before applying a product to your skin.
- Always use the spatula provided when using products stored in a jar.
- Keep the lid tightly closed and store your products away from heat sources and out of direct sunlight.
- You may wish to store your poducts in a fridge but this is not essential.
- Use your product within four months of opening and always by the ‘best before’ date (BBE) located on the product label.
Are LaL Skincare products suitable for sensitive skins?
YES LaL Skincare products are suitable for sensitive skins as they contain natural, organic ingredients and are totally free from any harsh synthetic chemicals such as, sodium laurel sulphate, parabens, artificial colours or fragrances. However, prior to using any new product on your skin, especially the face, it is always advisable to carry out a skin sensitivity test regardless as to whether or not you deem your skin to be sensitive or not.
How to carry out a skin sensitivity test:
Apply a small amount of the product either behind your ear or in the crook of your forearm as the skin is thinner and more sensitive in these areas. Leave on the skin for 12-24 hours unless an immediate reaction occurs. Signs of a skin reaction may include red, blotchy, warm or itchy skin. If this kind of reaction occurs remove all traces of the product from the skin immediately.
Are your products suitable for vegetarians?
YES All LaL Skincare products are made using natural, organic ingredients that have not been tested on animals. Once a new product has been formulated it is tested on a group of very willing volunteers!
How long will my order take?
All LaL Skincare products are freshly handmade to order, therefore your order will usually be made and dispatched to you within three working days*. Should any manufacturing / dispatch problems occur and your order is going to be delayed, you will be contacted.
* At busy times please allow up to seven working days.
What is the charge for postage?
To minimise your costs LaL Skincare does not charge a flat rate for delivery, your order is calculated by weight and you will be given a choice of delivery options most suitable for you.
