Frequently Asked Questions: LaL Natural Skin Care Therapy
Do your products contain preservatives?
Most, but not all, of the LaL product range contains a very small percentage of a synthetic preservative system (Benzyl Alcohol, Phenoxyethanol and Potassium Sorbate). I feel it is necessary to use this food grade, most natural preservative, which is used by many natural cosmetic companies throughout the world, to ensure that the products you are applying to your skin are safe. Mould growth in products are obvious to see however many bacteria, that can be present in water based products, are invisible.
If this preservative system was not used in LaL products it would be essential to store your product in the fridge and use within 2 weeks of manufacture.
Please contact Lynda by email if you are interested or have any queries regarding the LaL Preservative Free Product Service
Are your products suitable for sensitive skins?
Yes LaL products are suitable for sensitive skins as they contain natural ingredients and are free from harsh chemicals such as sodium laurel sulphate, parabens, artificial colours and fragrance. However prior to using any new product on your skin, especially the face, it is always advisable to carry out a skin sensitivity test, regardless as to whether you deem your skin to be sensitive or not.
How to carry out a skin sensitivity test
Apply a small amount of the product either behind your ear or in the crook of your arm, as the skin is thinner and more sensitive in these areas. Leave for 12-24 hours on the skin unless an immediate reaction occurs. Signs of a skin reaction may include red, blotchy, warm or itchy skin. If this kind of reaction occurs remove all traces of the product from the skin immediately.
Are your products suitable for vegetarians?
Yes. - All LaL products and ingredients have not been tested on animals or made from animal sources. For example vegetable based glycerine and yeast derived collagen is used.
How long will my order take?
As all LaL products are made fresh to order they are normally made and dispatched to you within *three working days. All orders are sent via Royal Mail First Class and a signature is required upon delivery. Should any manufacturing / dispatch problems occur and your order is going to be late you will be contacted.
* At busy times please allow up to seven working days.
